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61 Collect production forecasts from the CS teams and place booking with carriers on day to day capacity needs.
61 Optimize usage of capacity to the best fit T/T requirement of customer and cargo load factor
61 Coordinate for deviation shipments and feedback outcome to related party.
61 Ensure all the jobs files are closed properly on time to meet the requirement of the scheduled flight and documentation.
61 Liaise with customer service department and warehouse to get the correct or updated information of physical cargo.
61 Key in system for all co-load in business and close filling accordingly.
61 Double check MAWB which is issued by agent and make sure no mistake following HUB instruction.
61 To track and trace the shipments on time, for any irregular case escalating to supervisor for further study.
61 Responds to request for service and quotation.
61 Liaise with carriers for forecasted allocation needs.
61 Feedbacks on cargo mix and utilization of BSA.
61 Update and inform PM air leader on carriers and subcontractors’ performance.
61 Maintain statistical records on everyday shipments on respective trade lane.
61 Inform PM air leader of any irregularities and problems that require assistance.

4 Skills Required

61 Adequate English and Mandarin
61 Able to handle consolidation, ULD building, EQ operation.
61 Computer knowledge – MS Excel